Have a question? Here are answers to the ones we hear most often.
How long does delivery take?
Products marked as ready stock are already in Bangladesh and are usually delivered within 2–3 days. You will see the delivery estimate at checkout.
Do you deliver outside Dhaka?
Yes, we deliver across Bangladesh. Delivery time and charge depend on your location and are shown before you place the order.
How do I choose the right shoe size?
Measure your foot length in centimetres and match it to the size chart on the product page. Our blog post "How to Choose the Right Shoe Size Online" has a simple step-by-step guide. If you are between sizes, pick the bigger one.
Can I exchange if the size doesn't fit?
Yes. Contact us within 24 hours of receiving your order, keep the product unused with its box and tags, and we will help you exchange it for another size, subject to stock.
How can I pay?
You can choose from the payment options shown at checkout.
How do I track my order?
After your order is confirmed you will receive updates by SMS or email. You can also check the order status from your account on our website.
Still have a question?
Message us anytime and our team will be happy to help.